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Osgoode Village Family Health Organization

Prescription Renewals

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Osgoode Village Family Health Organization (OVFHO) does not accept phone/fax prescription renewals from pharmacies. Patients are therefore strongly encouraged to book a phone consult or see their physician for refills.

Physicians of the Osgoode Village FHO strongly believe that it is important to be assessed, periodically to ensure that your medication are working as they should and that any monitoring (blood test, etc) that may be required is completed.

Our staff will do their very best to ensure patients are provided with appointments that are timely to ensure that patients are able to access their family doctor before their medication runs out. Patients are responsible for ensuring that they make an appointment prior to running out of their medication. For patients that have run out or will run out prior to an appointment there is an option to have a short refill sent to the pharmacy by the family doctor for a $20.00 fee. Please discuss this option with front desk staff. Another option is to speak with your pharmacy as they may be able to ensure you don’t run out of essential prescriptions while waiting to get an appointment.

Some tips to help you manage your prescriptions:

  • Book a follow-up appointment before you leave your doctor’s office
  • If you did not book a follow up appointment, make sure to call for an appointment 2-3 weeks prior to running out of your medication.
  • Use a calendar to mark the date of when you will run out of your medication to help you remember.
  • Bring all of your medications (vitamins/natural products) to each appointment in order for your physician to be aware of all the medications you are taking.

Non-Drug Prescriptions for Insurance Coverage
Notes for massage, physiotherapy, chiropractic, orthotic inserts, etc, when not medically prescribed, are now subject to a $20.00 fee per item.

Payment will be required for all notes and no appointment prescription renewals prior to the note or renewal being sent. If you have any questions or concerns, please address them with your family physician at your next appointment. We strive to deliver quality primary healthcare to our patients and we truly appreciate your ongoing cooperation.

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